Available courses

Welcome to the Para-counselling (Basic) Course. There are 5 learning units in this training

    1. Learning Unit 3A: Communication and the Communication Process
    2. Learning Unit 3B: Communication Barriers
    3. Learning Unit 5: Ethics and Confidentiality

Aside from Learning Unit 3, all other learning units will be covered during the face-to-face classroom session.

You will need to complete all 3 e-Topics for Learning Unit 3 before the assessment day.

Course Description

You may have some basic engagement skills but wish to enhance and use them more purposefully.

This Advanced Para-counselling course integrates essential counselling engagement skills into a structured helping process. Learners will understand various counselling theories and apply effective techniques to help clients achieve life-enhancing outcomes more intentionally.

The course aims to equip individuals with the fundamental knowledge and skills in counselling engagement, when working alongside with certified counselling professionals in their daily work.

Learning Outcomes

At the end of the workshop, participants will be able to:

  • Apply the Egan’s model for purposeful and outcome-focused client-engagement 
  • Apply probing techniques to uncover client’s story and determine underlying issues sustaining problems
  • Utilise counselling theories and techniques to guide interactions with client
  • Understand the basics of counselling theories, therapies, and techniques, including Psychodynamic Therapy, Person-Centred Therapy, Cognitive-behavioural Therapy, Motivational Interviewing


You may have heard your loved ones or clients say, “I know I need to change la, because… but then…”. Sometimes they may even seem to be stuck in their problems, repeating the same old “excuses” and “buts” despite you having already told them the solution.

Ironically, the more we try to persuade or confront someone, the more resistance happens. It’s like fighting a wrestling match that leaves both parties feeling tired, hurt, and frustrated. 

Here’s where Motivational Interviewing (MI) comes in. The MI approach teaches you how to explore and strengthen a person’s own reasons for change, while also demonstrating an appreciation of the challenges they face. It is a collaborative conversation style, much like a dance rather than a wrestling match. By adopting the MI approach, you can build supportive relationships with your loved ones/clients and evoke their intrinsic motivations for long lasting change.

Gone are the days where managing was about ‘I say, you do, because I am the boss and I know best’. The new millennial workforce wants employers who believe in their potential, who support them in achieving what they never thought they could. Are you such a manager?

Equip yourself with coaching skills to help your employees thrive and succeed in the workplace. Support staff in improving service delivery and client interaction. As coaches, we can drive positive change within both individuals and the organisation.


How well do we know ourselves?

Whether consciously or unconsciously, our experiences and interactions with others have influenced who we are today.

But we can challenge our current selves and shape our surroundings for the better. We are agents of change.

Join us for this course on Reflexive Practice to turn your experiences into insights, and insights into practice strategies for personal and professional growth.

Reflective practice is a systematic process to guide our thinking and reflections. Acquire the skills and techniques to tap into your experience to enhance your effectiveness and to cultivate a habit of continuous learning.


Mentoring youths can be a direct, yet complex and dynamic process. Having helping skills is not enough. To be effective mentors, it is important to understand youths’ worldviews and appreciate the functions of youths’ behaviours within their life experiences.

Uncover why youths engage in such behaviours and learn how to select appropriate mentoring approaches based on their needs. Be equipped to engage youths and inspire them towards greater heights in life. 

There are three parts to this e-learning. The parts will cover the following topics:

Principles and practices of youth mentoring

  1. Differences between mentoring and other approaches
  2. Stages in mentoring
  3. Understanding youths' issues

Examining youth trends and cultures

  1. Youth cultures
  2. Motivation and needs underlying youths' engagement in activities
  3. Examining youth cultures

Providing guidance, information, and resources to youths

  1. Exploring resources to provide guidance and information 
      • Career and educational opportunities
      • Hobbies and interest groups
      • Youth programmes and services

This 2.5 day workshop on Coaching and Counselling Techniques to Build Mental Wellness and Resilience, including Psychological First Aid and Mental Health, covers topics such as understanding mental health, building resilience, psychological first aid, and coaching and counselling techniques. 

This is the e-learning portion for Coaching and Counselling Techniques to Build Mental Wellness and Resilience. At the end of this segment, you will learn more about different mental health conditions, the stigma mental health patients are facing, and how you can help to provide peer support to them. 

Getting through life is challenging. We face daily madness in managing our work and family, and often, we neglect our personal wellbeing. This could in turn, adversely affect our relationship with our family and reduce our productivity at work.

Mindfulness-based stress reduction is an evidence-based approach that aims to help you reduce and manage your stressors. Rather than suppressing or forcefully overcome the challenges in your life, the programme will guide your exploration of these stressors to gain insights into how the stresses are sustained in your life.

The programme adopts mindfulness-based strategies and practices to cultivate a mindset of openness, acceptance, and self-compassion. It will equip you with the skills to distinguish between your thoughts and your reality in the “here and now”. 

Ultimately, the aim of MBSR is to help you sharpen your sense of being, with which, can allow you to make wiser choices and develop thinking styles, behaviors and habits that are conducive to stress reduction and prevention, and to leading life more fully.


In this training, you will be introduced to the different profile of offenders that you might face in your volunteering journey within the correctional sector. The module will span across 5 weeks, starting from Week 0 all the way till Week 4.

This self-directed e-learning module aims to supplement the 1.5 days of face-to-face training on "Working with Offenders and their Families in the Community".